Cancellation Policy

Cancel at any time

You can cancel renewal from the billing page of the workspace that holds your subscription or the management link in your Paddle purchase email. Cancelling stops future renewals; it does not end the current paid period early.

If you cannot reach your billing controls, email [email protected] from the address on your account or contact Paddle buyer support.

Monthly plans

Cancellation takes effect at the end of the monthly billing period you have paid for. You keep access until then and will not be billed for the following month, unless you choose to resume renewal.

Annual plans

Cancellation takes effect at the end of your current yearly term. You keep access until then and the subscription will not renew for another year, unless you choose to resume renewal.

No automatic prorated refunds

Cancelling partway through a monthly or annual period does not automatically refund the unused portion, because paid access continues until the period ends. Any separate refund rights described below remain unaffected.

For Team subscriptions, the seat capacity already purchased remains available until renewal. Reducing seats mid-period does not itself create a refund, and removing a member does not by itself reduce purchased seats.

Refunds and other rights

Cancelling renewal and requesting a refund are separate actions. Read the Refund Policy for voluntary review criteria, evidence and support contacts.

If the corresponding payment is refunded, the use permission covered by that payment ends. Cancelling renewal does not preserve refunded access. Applicable mandatory rights, remedies for defective products and the Paddle Refund Policy and Paddle Buyer Terms remain unaffected.