Sales Copilot vs Colibri.ai: answers vs cue cards

The short version

Choose Colibri if you want live transcription, cue cards your admins set up for known keywords, AI notes and a searchable library of past calls in one tool. Choose Sales Copilot if the priority is an answer written for the exact question the buyer just asked, drawn from your own Prospect brief, materials and Playbook, with no meeting bot and no recordings kept.

How Colibri works

Colibri describes itself as a real-time conversation intelligence platform for revenue teams. Its flagship product, Colibri Sales Copilot, is for sales and success teams; Colibri says it helps them take meeting notes, update the CRM, analyse team performance and coach reps. Colibri also sells an AI Notetaker and a product for legal teams.

Colibri transcribes conversations live and, after each one, writes an AI summary with suggested next steps and adds the call to a searchable library. During the call it shows cue cards and monologue alerts. Cue cards are triggered by specific keywords or phrases, and team admins create them; Colibri can expand an admin's short brief into a fuller card, which the admin can edit. Its help centre shows the live cards next to the Zoom video.

Colibri's help centre describes several ways to capture a call. The Zoom app streams the meeting to Colibri through Zoom's custom live streaming service, which needs a paid Zoom account, and Zoom notifies everyone in the meeting that it is being livestreamed. A Chrome extension captures meetings that run in the browser, such as Google Meet, but not desktop apps. On Windows, Colibri can capture the audio of desktop apps such as Zoom and Microsoft Teams. Colibri can also join a meeting by phone dial-in as a participant, on platforms including Zoom, Google Meet, Microsoft Teams and Webex.

How Sales Copilot works

Before a call, you set up a Prospect: a brief, materials from your Library and a Playbook for the conversation. You can rehearse with an AI buyer that uses the same context and replies in text while you answer aloud.

During the live call, Sales Copilot listens and, as soon as the buyer asks a question, shows one focus card: what they asked, a line to say (the cockpit labels it Say), up to two supporting points and, when it helps, a question to ask back (Ask). You read it and say it your way. There is no live transcript on screen; the transcript is in the Debrief.

After the call, the Debrief ties its feedback to evidence in the transcript, alongside the Account Action Plan. Sales Copilot does not keep a library of call recordings, write to your CRM or report on team performance. If you need those, a conversation intelligence tool such as Colibri covers them.

Cue cards and answers written for the question

The two tools prepare their live help at different times. A Colibri cue card is written before the call: an admin chooses the keywords or phrases that trigger it and the content it shows, with optional AI help to draft it. When the buyer says one of those words, the card appears. The cards cover what the team has anticipated, and they are the same for every rep and every deal.

Sales Copilot writes its answer during the call, for the question the buyer just asked. It draws on the conversation so far, the Prospect brief, the materials you attached from your Library and the Playbook you chose for the call. Nobody has to predict the keyword in advance, and the answer reflects the deal you are on. You still decide what to say; the card gives you a line, up to two points and a question to ask back.

If your team already has strong, approved responses to a known set of objections and competitors, cue cards put those exact words in front of every rep. If the questions vary from deal to deal, an answer built from each Prospect's own context covers more of them.

Capture and what is kept

Colibri transcribes the conversation and keeps it in a searchable call library, with an AI summary and next steps. How it reaches the call depends on the method: a livestream from Zoom that everyone in the meeting is told about, a browser extension, audio capture on Windows or a participant dialled into the meeting.

Sales Copilot has no meeting bot. It runs in your browser, where live calls need Chrome or Edge on a computer and you share the meeting's tab, or as a desktop app for Mac and Windows that hears your microphone and your computer's call audio without sharing a tab. It works with calls in Zoom, Google Meet, Microsoft Teams and other meeting apps through that audio; it is not a native integration with any of them.

Live audio is sent for speech recognition to produce text. Raw audio, recordings, screenshots and screen video are not stored; transcripts, Debriefs and derived memory are. With either tool, notice and consent are the responsibility of the rep and their organisation. See the Privacy Policy for details.

Pricing

Colibri publishes its prices per user per month, billed monthly or annually. Its pricing page has two sets of plans: AI Notetaker plans, including a free tier with limited monthly transcription, and Sales Copilot plans, Growth and Scale. Real-time coaching, including live cue cards, comes only with the Sales Copilot plans, and Colibri's help centre describes logging calls in Salesforce on the Scale plan. Colibri offers a 30-day free trial without a credit card.

Sales Copilot publishes its Pro and Team prices on the pricing page. Pro covers one person's Personal workspace; Team is priced per seat with a two-seat minimum. There is no free trial; refund requests are accepted within 14 days.

Questions to settle before you choose

Start with the moment you want to improve. If the gap is notes, a record of every call and coaching from recordings, a conversation intelligence tool addresses it. If reps prepare well but struggle to answer hard questions while the buyer is waiting, the deciding factor is the help on screen during the call and where its answers come from.

• Do you need a searchable library of past calls for the team?
• Can your admins write and maintain cue cards for the objections and competitors that come up?
• Should live help be the same approved card for everyone, or written for each question from the deal's own materials?
• Which meeting apps do your reps use, and does each tool capture them the way you need?
• Would practising with an AI buyer before the call help your reps?

Frequently asked questions

Are Colibri Sales Copilot and Sales Copilot by Cluely AI the same product?

No. They are two different products with similar names. Colibri Sales Copilot is Colibri.ai's product for sales and success teams. Sales Copilot by Cluely AI is the product described on this site: a real-time assistant that puts one answer on screen during a live call, with no meeting bot.

Does Colibri join the meeting?

It depends on how you connect it. Colibri's Zoom app streams the meeting through Zoom's live streaming, and Zoom tells everyone in the meeting that it is being livestreamed. Colibri can also join by phone dial-in as a participant, capture browser meetings through its Chrome extension or capture desktop app audio on Windows. Sales Copilot never joins the meeting.

Can Colibri help during a live call?

Yes. Colibri shows cue cards when a keyword or phrase your admins chose comes up, and monologue alerts. Live cue cards come with its Sales Copilot plans. Sales Copilot by Cluely AI writes an answer for the question just asked, from your Prospect brief, Library materials and Playbook.

How does pricing compare?

Both publish prices. Colibri charges per user per month, with AI Notetaker plans that include a free tier and Sales Copilot plans that add real-time coaching, and a 30-day free trial. Sales Copilot has Pro for one person and Team per seat with a two-seat minimum, and no free trial. See the pricing page for current Sales Copilot prices and Colibri's pricing page for theirs.